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    Contractor Testimonial: Jesse Crawford of Ferran Services
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    HomeServe Cares: The Martinez Family Story
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    Mr. Antonetti Shares His Heating System Repair Experience
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    Richard Dalling's Interior Electrical Story
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    Sue Coty shares her experience with an interior gas repair
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    Mr. & Mrs. Simon share their HomeServe story

Love this service!!! 100% Satisfied since the first day I have had this service. From the customer service representative making the appt for service down to the technician helping me fix the problem, all are wonderful to speak to and deal with.

Angelo, Massapequa, NY Premier Heat & Cool™ PLUS Repair Plan

Because we’ve been around for nearly 150 years, San Jose Water Company doesn’t do business with just anybody…I think that over the years HomeServe has developed a sound reputation

Bob Day Director of Customer Service, San Jose Water

Everyone involved on the HomeServe side, from the call center reps on the phone to the contractors in the field, is representing the First Energy brand to our customers. It was important for us to partner with a company with the same standards and culture to deliver what the customer was promised and what the customer expects.

Cheryl Brubaker-Schaub, Manager Consumer Products at First Energy

The service was great. The contractor was very courteous and took his time. I told him I did not know exactly what the problem was so he checked things over, found a broken wire and repaired that to get my heater running. I would recommend to anybody that they get the service.

Christina S., Marysville, MI Water Heater Customer

They were prompt, were patient in finding the problem and took care of it.

Edward B., Seaville, NJ Heating System Customer

Everything was very prompt. I was very satisfied. The technician came before he was scheduled. I had no problem and did not have to wait around for him.

James S., Carson, CA Interior Electrical Wiring Customer

“HomeServe is a good partner of ours. They are very timely, and they get us the answers very quickly if we have any problems that arise.”

Jesse Crawford Ferran Services and Contracting

We’ve had HomeServe for a long time and we’ve had to call them several times and we have always been satisfied with the way it was handled. We have had no complaints. It’s been a lifesaver for us and when you call somebody and it’s cold you’re not waiting days and days. It’s a blessing really.

Jesse T., Fair Haven, MI Heating System Customer

I was extremely pleased with everything that HomeServe provided. The technician was very skilled and he went out of his way to make sure I was satisfied. I was overwhelmed by the services that I received.

Joseph F., Great Neck, NY Interior Electrical Wiring Customer

The service was fast, friendly, professional, efficient and courteous. They made me feel comfortable with any questions that I had.

Linda P., Smiths Creek, MI Heating System Customer

The service was very good and if there was anything going wrong, they were honest about it. The problem was resolved with the same day.

Marguerite S., Mantua, NJ Water Heater Customer

I have been a customer with HomeServe for around 5 years, I greatly appreciate the courtesy, professionalism and the understanding of the services offered. I would recommend HomeServe to anybody. HomeServe takes pride in the contractors hired and it shows.

Tanya W., Wilmington, DE Interior Electrical Wiring Customer

Our customers that have considered or purchased services from HomeServe have a more positive impression of AEP and rate us higher in customer experience and satisfaction. As a result we are exploring additional service offerings with them at
this time.

Thomas L Kirkpatrick VP Customer Services, Marketing and Distribution Services at AEP

HomeServe’s experienced team of professionals ensures a program is crafted that is custom-tailored to our brand and fits the needs of our customers.

Tim Lubbers Director of Business Development at Semco Energy