HomeServe Cares: The Martinez Family Story
After living in their home for two years, Ms. Martinez noticed a problem with her water heater. She began to notice that her hot water wouldn’t last as long as it used to, and when she looked at her water heater she noticed there was a lot of rust, and it seemed to be leaking.
Initially, Ms. Martinez assumed she would not have the money for the repair so her family would have to get used to the situation. She called her water utility company to see if there was anything they could do, expecting them to say “no”. To her surprise, thanks to a partnership with HomeServe, the utility had access to the HomeServe Cares Fund, and after evaluating the Martinez Family’s situation, they determined that they qualified to receive a brand new water heater at no cost to them!
The Martinez Family’s HomeServe Cares story is just one example of how HomeServe can help improve the lives of your customers.