HomeServe USA News/Blog

Three Things Consumers Want from Their Utility Provider

Utility consumers have more choices, and it’s no longer enough to simply provide reliable electrical service – in fact, that has become a baseline expectation from consumers. With customers’ ability to switch providers and a field full of newcomers offering low rates...

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Don’t Leave Your Customers Out in the Cold

When something goes wrong with a customer’s utility service, the first thing they do is turn to their provider. Most customers understand they are responsible for their in-home systems, but many don’t know their responsibility extends to cover the lines supplying...

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HomeServe Repair Service Plan Remains a Success!

Reprinted from Kansas City BPU Connection, Winter 2018. Click here to view the newsletter in its entirety. BPU and the Unified Government (UG) first partnered with HomeServe USA, a leading provider of home repair service solutions for residents and customers in 2016....

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Do Your Customers Know Their Safety Could Be at Risk?

QUICK SAFETY TIPS: Repair or replace damaged electrical cords. Don’t remove a plug by pulling on the cord, grip the plug’s plastic housing instead. Don’t overload electric outlets. Don’t put carpets over extension cords; they may overheat. Don’t staple or nail...

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Hot Trends for Homeowners in 2018

According to a new article in T&D World, renewables, smart homes, AI and IoT will have a massive impact on how energy and utility companies address the market in 2018. In the case of smart homes, smart meters enable customers to monitor and calculate their energy...

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Tips for Choosing a Contractor

When you have an electrical or plumbing problem, the last thing you want to do is hire the wrong contractor – a bad contractor can turn an inconvenience into a nightmare. If you haven’t worked with a contractor before, choosing one when you’re dealing with leaky pipes...

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