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BlogDecember 2017

Homeowners are Reminded to Tune-Up their Heating Systems

Although this fall has been unseasonably warm, winter and bad weather is just around the corner, and all too often, homeowners ignore their heating sy...

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BlogDecember 2017

Tips for Choosing a Contractor

When you have an electrical or plumbing problem, the last thing you want to do is hire the wrong contractor – a bad contractor can turn an inconveni...

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In the newsOctober 2017

Coles-Moultrie Electrical Cooperative Delivers Peace of Mind With Affordable Repair...

Coles-Moultrie Electrical Cooperative, which has served as a rural community partner for nearly 80 years in Illinois, was exploring options for a warr...

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In the newsHomeServe news

HomeServe USA Honored as Gold Winner in the 9th Annual 2017 Golden Bridge Awards®

Company’s Interior Plumbing & Drainage Service Plan Recognized in New Products and Services – Business Products and Services Category  Norwal...

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In the newsHomeServe news

HomeServe to Celebrate 4th Annual National Tune-Up Day on September 25th

Company Encourages Homeowners to Schedule a Heating System Tune-Up Ahead of Cold Weather to Prepare Their Homes  Norwalk, CT – September 21, 2017 &...

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BlogHomeServe newsSept 2017

Aging in Place

Home Maintenance is a key factor for aging Americans wishing to remain in their own homes According to U.S. Census data, the number of Americans aged ...

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BlogHomeServe newsAugust, 2017

World class contractors – key to an exceptional customer experience

One of the most important benefits of a HomeServe repair service plan is access to our exceptional local contractor network whenever an emergency aris...

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BlogCustomer serviceAugust, 2017

Live from the Southern Gas Association 2017 Marketing, Customer Experience and Comm...

This morning’s session on Contact Center and Operations features our very own Robert Judson, Executive Vice President of Customer Experience at Home...

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BlogCustomer service

Applying Advanced Technologies to Enhance Customer Experience

As customer expectations continue to increase, companies need to have a mindset of continuous improvement to keep up. HomeServe’s focus on the custo...

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BlogCustomer serviceJuly, 2017

Voice Analytics Technology takes customer experience to a new level

Voice Analytics Technology takes customer experience to a new level Like most companies, HomeServe constantly strives to exceed the ever evolving expe...

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BlogCustomer serviceJune, 2017

Home Protection Plans Enhance In-Home Safety

June is National Safety Month, a time intended to raise awareness about maintaining safety at home and at work. Electric and gas malfunctions can be h...

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In the newsIndustry NewsApril, 2017

HomeServe’s 4th Biannual State of the Home Survey

NORWALK, Conn.-(BUSINESS WIRE)-Home repairs and maintenance are tremendous expenses of homeownership, yet many homeowners are unprepared to handle the...

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BlogIndustry NewsMarch, 2017

Disrupting the Standard Utility Company Business Model

One of the major issues electric utilities are facing is stagnant load growth – a problem cited by 35% of utility executives as one of the top three...

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In the newsHomeServe newsFebruary, 2017

Pilot subscription program aims to pay costly electrical repairs

If you notice a surge in your EPB electric bill, you may need to repair part of the wiring. But as one woman found out, it’s not on EPB to fix p...

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In the newsIndustry NewsFebruary, 2017

Making Sense of Big Data is the Big Challenge for Utilities

Advanced technologies and access to so-called “Big Data” have transformed the world’s landscape and every industry imaginable along with it. Loo...

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In the newsIndustry NewsNovember, 2016

Richard Harpin, HomeServe Founder and CEO, sees strong growth in the US

HomeServe CEO and Founder, Richard Harpin, explains why the home assistance provider hasn’t been rocked by the Brexit effect yet....

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In the newsIndustry NewsNovember, 2016

Richard Harpin discusses Brexit’s potential impact on business

HomeServe CEO and Founder, Richard Harpin, says he believes Britain is a “great place” for international companies to be based....

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BlogCustomer serviceOctober, 2016

The Winners of HomeServe’s 2016 1st Annual Top Contractor Awards

Last month, HomeServe held its 1st Annual National Top Contractor Conference & Roundtable in Dallas, TX, where we recognized contractors across ou...

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In the newsIndustry NewsSeptember, 2016

NATIONAL TUNE-UP DAY – September 25

It is recommended that homeowners tune up their heating systems every year in advance of seasonal changes to ensure that the systems are operating as ...

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In the newsIndustry NewsAugust, 2016

The New Normal: The Need for Robust Information Security in the Utility Industry

In a matter of decades, the concept of information security has evolved into a broader and much larger concern for all businesses – and today, think...

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In the newsIndustry NewsJune, 2016

Quick Ways to Save Energy This Summer

It’s not always easy to save energy in the summer months. It’s hot. It’s sticky. We crank up the A/C to be comfortable. But just a few small...

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In the newsIndustry NewsApril, 2016

Know Your Equipment: Baseboard Radiator

Many homeowners in the US rely on baseboard radiators to heat their homes. These types of radiators rely on hot water passing through the system to wa...

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In the newsIndustry NewsApril, 2016

DIY A/C Checkup

Your heating system has been pumping out the heat all winter, keeping you and yours snug as a bug. Now, your air conditioning will have a lot of work ...

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In the newsIndustry NewsMarch, 2016

What is a home energy audit?

No matter where you live, energy efficiency is a hot topic. People are intrigued to see if they can save money and have a positive impact on the envir...

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In the newsHomeServe newsMarch, 2016

EPB Partners with HomeServe to Support Chattanooga Customers’ Home Repair Needs

Chattanooga, TN (March  8, 2016)  –  EPB, one of the largest publically owned electric power distributors in the country and HomeServe USA (HomeS...

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In the newsIndustry NewsFebruary, 2016

Install a New Air Filter in Your Heating or Cooling System

Keeping your HVAC system in good condition requires some simple, but important maintenance. A healthy system creates a better living environment for y...

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In the newsHomeServe newsNovember, 2015

HomeServe to Offer Protection Plans to Potomac Edison Customers in Maryland

Nov 4, 2015 – HomeServe USA announced a new agreement to offer optional repair service plans to Potomac Edison customers in Maryland. Customers ...

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In the newsHomeServe newsNovember, 2015

AEP Appalachian Power to Offer Tennessee Customers Home Repair Service Plans Throug...

KINGSPORT, Tenn. –November 19, 2015 – Kingsport Power, doing business as  AEP Appalachian Power  a unit of American Electric Power (AEP),  has ...

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In the newsHomeServe newsOctober, 2015

Exterior Electric Line Plans Now Available to Appalachian Power Customers

CHARLESTON, W.Va. , –October 20, 2015 – HomeServe USA (HomeServe), a leading provider of home repair solutions, announced an expansion to its agre...

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